If your jewelry is lost or damaged in shipping, please contact heather@callunajewelry.com as soon as possible.

All jewelry is bespoke handcrafted with the highest quality materials. As each piece is one-of-a-kind, the process for returns and repairs is individually assessed. If your jewelry is damaged for any reason, please contact heather@callunajewelry.com as soon as possible. For jewelry that is found to have broken due to a defects or flaws, the return shipping will be paid for by Calluna Jewelry and a refund will be issued on receipt, within 30 days of the original shipping date. Repair options are also available, please contact heather@callunajewelry.com to discuss your options. Refunds will not be issued after 30 days of original order date.

Gift cards are not refundable, exchangeable, or returnable.

Business Hours: Mon - Fri, 10:00am to 6:00pm EST